Privacy Policy

General

As the operator of this website and as a company, we come into contact with your personal data. This refers to all data that provides information about you and with which you can be identified. In this privacy policy, we would like to explain to you in which way, for which purpose, and on which legal basis we process your data.

The party responsible for data processing on this website and in our company is:

ntm logistics GmbH

Lukas Papenbrock, Fritz Papenbrock

Forststraße 4

51519 Odenthal

Germany

Phone: + 49 2202-817918-0

Email: info@ntm-logistics.de

General Information

SSL and TLS Encryption

When you enter your data on websites, place online orders, or send emails over the Internet, you must always expect that unauthorized third parties may access your data. Complete protection against such access does not exist. However, we make every effort to protect your data as best as possible and to close security gaps wherever feasible.

An important protective mechanism is the SSL or TLS encryption of our website, which ensures that data you transmit to us cannot be read by third parties. You can recognize the encryption by the lock icon before the entered Internet address in your browser and by the fact that our Internet address begins with https:// and not with http://.

How long do we store your data?

In some parts of this privacy policy, we inform you about how long we or the companies processing your data on our behalf store your data. If no such information is provided, we store your data until the purpose of data processing no longer applies, you object to the data processing, or you withdraw your consent to data processing.

In the event of an objection or withdrawal, we may continue to process your data if at least one of the following conditions is met:

  • We have compelling legitimate grounds for continuing the data processing that override your interests, rights, and freedoms (only in the case of an objection to data processing; if the objection is to direct marketing, we cannot claim such grounds).
  • The data processing is necessary to establish, exercise, or defend legal claims (this does not apply if your objection is to direct marketing).
  • We are legally obliged to retain your data.

In such cases, we will delete your data as soon as the condition(s) no longer apply.

Data Transfer to the USA

We also use tools on our website from companies that transfer your data to the USA, where it is stored and possibly further processed. The European Commission has adopted an adequacy decision for the EU-U.S. Data Privacy Framework. This decision establishes that the USA provides an adequate level of protection for personal data from the EU that is transferred to U.S. companies. This decision is based on new safeguards and measures introduced by the USA to meet data protection requirements. The adequacy decision includes, among other things, restrictions and guarantees regarding U.S. intelligence agencies' access to the data. Binding safeguards have been introduced to limit the access of U.S. intelligence agencies to what is necessary and proportionate to protect national security. In addition, enhanced oversight of U.S. intelligence agencies’ activities has been established to ensure that restrictions on surveillance activities are respected. An independent redress mechanism has also been set up to handle and resolve complaints from European citizens about access to their data. The EU-U.S. Data Privacy Framework thus enables European companies to transfer data to certified U.S. companies without having to introduce additional data protection guarantees. You can view a list of all certified companies at the following link: https://www.dataprivacyframework.gov/s/participant-search

A change to the European Commission’s decision cannot be ruled out.

Your Rights

Objection to Data Processing

IF YOU READ IN THIS PRIVACY POLICY THAT WE HAVE LEGITIMATE INTERESTS FOR PROCESSING YOUR DATA AND THEREFORE RELY ON ART. 6 PARA. 1 SENTENCE 1 LIT. F) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING UNDER ART. 21 GDPR. THIS ALSO APPLIES TO PROFILING BASED ON THE ABOVE PROVISION. THE REQUIREMENT IS THAT YOU PROVIDE REASONS FOR THE OBJECTION THAT ARISE FROM YOUR PARTICULAR SITUATION. NO JUSTIFICATION IS REQUIRED IF YOUR OBJECTION IS TO THE USE OF YOUR DATA FOR DIRECT MARKETING.

THE CONSEQUENCE OF THE OBJECTION IS THAT WE MAY NO LONGER PROCESS YOUR DATA. THIS ONLY DOES NOT APPLY IF ONE OF THE FOLLOWING CONDITIONS IS MET:

  • WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS.
  • THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.

THE EXCEPTIONS DO NOT APPLY IF YOUR OBJECTION IS TO DIRECT MARKETING OR TO PROFILING RELATED TO SUCH MARKETING.

Other Rights

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your consent. You grant this, for example, by ticking a checkbox in online forms before submitting them, or by allowing certain cookies when visiting our website. You may withdraw your consent at any time without giving reasons (Art. 7 para. 3 GDPR). From the time of withdrawal, we may no longer process your data. The only exception: we are legally obliged to retain the data for a certain period of time. Such retention obligations exist particularly under tax and commercial law.

Right to Lodge a Complaint with the Supervisory Authority

If you believe that we are in breach of the General Data Protection Regulation (GDPR), you have the right under Art. 77 GDPR to lodge a complaint with a supervisory authority. You can contact a supervisory authority in the Member State of your residence, your place of work, or the location of the alleged breach. The right to complain exists in addition to other administrative or judicial remedies.

Right to Data Portability

Data that we process automatically on the basis of your consent or in fulfillment of a contract must be handed over to you or a third party in a common, machine-readable format if you so request. We can only transfer the data to another controller if this is technically feasible.

Right of Access, Erasure, and Rectification

According to Art. 15 GDPR, you have the right to receive information free of charge about which personal data we have stored about you, where the data came from, to whom we disclose the data, and for what purpose it is stored. If the data is incorrect, you have the right to rectification (Art. 16 GDPR). Under the conditions of Art. 17 GDPR, you may request that we delete the data.

Right to Restriction of Processing

In certain situations, you may request under Art. 18 GDPR that we restrict the processing of your data. The data may then – apart from storage – only be processed as follows:

  • with your consent
  • for the establishment, exercise, or defense of legal claims
  • to protect the rights of another natural or legal person
  • for reasons of important public interest of the European Union or a Member State

The right to restriction of processing exists in the following situations:

  • You dispute the accuracy of your personal data stored by us, and we need time to verify this. The right exists during the verification period.
  • The processing of your personal data is or was unlawful. Here the right exists as an alternative to deletion of the data.
  • We no longer need your personal data, but you need it to exercise, defend, or establish legal claims. Here the right exists as an alternative to deletion of the data.
  • You have lodged an objection under Art. 21 para. 1 GDPR, and now your interests and ours must be balanced. The right exists while the outcome of the balancing is pending.

Hosting and Content Delivery Networks (CDN)

External Hosting

Our website is hosted on a server of the following internet service provider (host):

Strato AG
Otto-Ostrowski-Straße 7
10249 Berlin

Has a data processing agreement been concluded with the host, or are standard contractual clauses (SCC) used?

Yes

How do we process your data?

The host stores all data of our website. This also includes all personal data that is collected automatically or through your input. This may include, in particular: your IP address, visited pages, names, contact details and requests, as well as meta and communication data. In processing the data, our host follows our instructions and processes the data only insofar as this is necessary to fulfill its service obligations to us.

On what legal basis do we process your data?

As we address potential customers and maintain contact with existing customers via our website, the processing of data by our host serves the initiation and fulfillment of contracts and is therefore based on Art. 6 para. 1 lit. b) GDPR. In addition, it is in our legitimate interest as a company to provide a professional online presence that meets necessary requirements of security, speed, and efficiency. In this respect, we also process your data on the basis of Art. 6 para. 1 lit. f) GDPR.

Data Collection on this Website

Use of Cookies

Our website places cookies on your device. These are small text files that serve different purposes. Some cookies are technically necessary for the website to function at all (necessary cookies). Others are required to enable certain actions or functions on the site (functional cookies). For example, without cookies it would not be possible to use a shopping cart in an online shop. Other cookies are used to analyze user behavior or optimize advertising campaigns. If we use services of third parties on our website, e.g. for payment processing, these companies may also place cookies on your device when you visit the website (so-called third-party cookies).

How do we process your data?

Session cookies are stored on your device only for the duration of a session. As soon as you close the browser, they disappear automatically. Persistent cookies, on the other hand, remain on your device unless you delete them yourself. This may result in your user behavior being analyzed permanently, for example. You can control how your browser handles cookies through its settings:

  • Do you want to be informed when cookies are set?
  • Do you want to generally exclude cookies or only in specific cases?
  • Do you want cookies to be automatically deleted when you close the browser?

If you deactivate or do not allow cookies, the functionality of the website may be restricted.

If we use cookies from other companies or for analysis purposes, we will inform you here in this privacy policy. We will also request your consent when you access our website.

On what legal basis do we process your data?

We have a legitimate interest in ensuring that our online services can be used by visitors without technical problems and that all desired functions are available. The storage of necessary and functional cookies on your device is therefore based on Art. 6 para. 1 lit. f) GDPR. All other cookies we use on the basis of Art. 6 para. 1 lit. a) GDPR, provided you grant us your consent. You may revoke this consent at any time with effect for the future. If you consented to the placement of necessary and functional cookies when asked, their storage is also based exclusively on your consent.

Server Log Files

Server log files record all requests and accesses to our website and log error messages. They also include personal data, particularly your IP address. However, this is anonymized by the provider after a short time, so we cannot link the data to your person. The data is automatically transmitted by your browser to our provider.

How do we process your data?

Our provider stores the server log files to be able to track activities on our website and identify errors. The files contain the following data:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address (possibly anonymized)

We do not combine this data with other data, but use it solely for statistical analysis and to improve our website.

On what legal basis do we process your data?

We have a legitimate interest in ensuring that our website runs error-free. It is also in our legitimate interest to obtain an anonymized overview of access to our website. Data processing is therefore lawful under Art. 6 para. 1 lit. f) GDPR.

Contact Form

You can send us a message via the contact form on this website.

How do we process your data?

We store your message and the information you provide in the form in order to process your inquiry, including any follow-up questions. This also applies to the contact details you provide. We do not share the data with third parties without your consent.

How long do we store your data?

We delete your data as soon as one of the following occurs:

  • Your request has been finally processed.
  • You request us to delete the data.
  • You withdraw your consent to storage.

This does not apply if we are legally obliged to retain the data.

On what legal basis do we process your data?

If your request is related to our contractual relationship or serves to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b) GDPR. In all other cases, it is our legitimate interest to handle inquiries addressed to us effectively. The legal basis for data processing is therefore Art. 6 para. 1 lit. f) GDPR. If you have consented to the storage of your data, Art. 6 para. 1 lit. a) GDPR is the legal basis. In this case, you can withdraw your consent at any time with effect for the future.

Requests by Email, Telephone, or Fax

You can send us a message by email or fax, or call us by phone.

How do we process your data?

We store your message as well as your self-provided contact information or transmitted telephone number in order to process your request, including any follow-up questions. We do not share the data with third parties without your consent.

How long do we store your data?

We delete your data as soon as one of the following occurs:

  • Your request has been finally processed.
  • You request us to delete the data.
  • You withdraw your consent to storage.

This does not apply if we are legally obliged to retain the data.

On what legal basis do we process your data?

If your request is related to our contractual relationship or serves to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b) GDPR. In all other cases, it is our legitimate interest to handle inquiries addressed to us effectively. The legal basis for data processing is therefore Art. 6 para. 1 lit. f) GDPR. If you have consented to the storage of your data, Art. 6 para. 1 lit. a) GDPR is the legal basis. In this case, you can withdraw your consent at any time with effect for the future.


Burst Statistics

What is Burst Statistics?

Privacy-friendly tool for analyzing user behavior for WordPress

Who processes your data?

Burst Statistics BV, CoC 85105147, Kalmarweg 14-5, 9723 JG, Groningen, Netherlands

Where can you find more information about data protection at Burst Statistics?

https://burst-statistics.com/legal/privacy-statement-eu/

How do we process your data?

We are always interested in optimizing our web presence for visitors to our website and placing advertising in the best possible way. Burst Statistics helps us with this, a tool that analyzes user behavior and provides us with the necessary data basis for adjustments. Through the tool, we receive information about the origin of our visitors, their page views, and their dwell time on the pages as well as the operating system used. Burst Statistics collects only anonymized data, which is stored locally without being shared with other parties.

On what legal basis do we process your data?

As website operators, we have a legitimate interest in analyzing user behavior for the purpose of optimizing our web presence and the advertising placed there. The data processing is therefore lawful under Art. 6 para. 1 lit. f) GDPR. In the event that you, for example, have consented to the storage of cookies or otherwise to the data processing by Burst Statistics, Art. 6 para. 1 lit. a) GDPR is the sole legal basis. You can withdraw your consent at any time with effect for the future.